
Frequently Asked Questions
Which perfumes do you sell?
We offer a curated selection of designer, niche, and other types of fragrances. From well-known luxury brands to exclusive artisan scents, you’ll find something to suit every style and occasion. We regularly update our collections with the latest releases and timeless classics.
What payment options do you have?
We accept a variety of secure payment methods, including:
- Major credit and debit cards (Visa, Mastercard, American Express)
- Other local payment methods depending on your region
Are you an officially licensed retailer?
Yes, we source all our fragrances from authorized distributors and trusted suppliers, ensuring that every product you receive is 100% authentic and of the highest quality.
What do I do if I face issues with my order?
If you experience any issues—whether it's a delivery delay, damaged item, or a question about your order—our customer service team is here to help. Simply reach out to us, and we’ll work quickly to resolve it.
Where do you ship to?
We currently ship to Singapore and Malaysia. If you're unsure whether we deliver to your location, feel free to check our shipping policy or contact us directly.
How long will my order take?
Processing typically takes 1–2 business days, and shipping times vary by location:
- Domestic: usually arrive within 3–7 business days
- International: may take 7–15 business days, depending on customs and local carriers
You’ll receive a tracking number as soon as your order ships so you can follow its journey to your doorstep.